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Support Frequently Asked Questions ( FAQ )

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General Questions

I’ve lost/forgotten my username/password. How can I get it reset?

Contact your organization’s administrator for this program. He/she has the ability to reset your password and tell you what your Username is. It is most likely your email address.

I'm having trouble playing a lesson on my iPad- what's wrong?

Currently our training materials require Adobe's Flash technology in order to function properly. At this point Apple does not plan to support Flash on iPad. Accurate Data Partners is currently investigating providing an alternate solution for the iPad.

Pricing Chart

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Customer Standard Pricing
Smalll Business
Up to 20 employees 		$400
Small Business
Up to 50 employees 		$1,000
Small Business
Up to 100 employees 		$1,600
Medium Business
Up to 100-500 employees 		$20/employee
Medium Plus Business
Up to 20 employees 		$15/employee
$5,000 Minimum
Large Business
More than 1,000 employees 		$10/employee
$7,500 Minimum
Large Business
More than 5,000 employees 		$8/employee
$25,000 Minimum
Large Business
More than 10,000 employees 		$6/employee
$40,000 Minimum

What's Included

  • Accurate Data Partners services include seats for one year.
  • Names can be added or subtracted, but may not exceed the boundary of the category.
  • Accurate Data Partner Services include two levels of training:
    • General Employee
    • Business Owner/Information Security Personnel
  • Small Business Plans include documentation
  • Additional consulting services may be available.